Privacy Notice

American State Bank Notice of Privacy Notice

OUR COMMITMENT TO YOU, OUR VALUED CUSTOMER

American State Bank values you as a customer and we know how much privacy means to you. We consider all personal information that we gather about you to be “confidential information.”  We have made the decision not to disclose information about our customers or former customers to anyone, except as permitted or required by law.  Therefore, you do not need to opt-out of information sharing.  We will inform you of our policies for collecting, using, securing and sharing customer information the first time we do business with you and every year that you are an American State Bank customer.

PERSONAL INFORMATION WE MAY COLLECT

We collect nonpublic information about you such as name, address, social security number, identification number, credit history and other transaction records from the following sources:

• Information you provide to us on loan or new account applications or other forms, via the internet, by telephone or otherwise;
• Information about your transactions with us, our affiliates or others; and
• Information we receive from a consumer reporting agency.

INFORMATION SHARING WITH CERTAIN NONAFFILIATED THIRD PARTIES THAT IS PERMITTED BY LAW

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. However, be assured we carefully select these companies and require them to agree to keep nonpublic personal information confidential and secure and use it only as authorized by us.

Additionally, we may share all nonpublic personal information we collect, as described above, with nonaffiliated third parties that assist us with preparing monthly statements, with the processing and the printing of checks, and with credit reporting agencies to whom we report information about your transactions with us.

OUR SECURITY PRACTICES

We limit access to your personal and account information to only those employees who need to know that information to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information.

If you close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.

CONSUMER COMPLAINT NOTICE

American State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against American State Bank should contact the Texas Department of Banking.

American State Bank also engages in the money transmission and/or currency exchange business as an authorized delegate of American Express under Chapter 151 of the Texas Finance Code. After first contacting American Express, a customer that still has an unresolved complaint regarding the company's money transmission or currency exchange activity should direct the complaint to the Texas Department of Banking.

Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail.……...	Texas Department of Banking 2601 North Lamar Boulevard Suite 300 Austin, TX 78705-4294
Telephone Number…………...	1-877-276-5554 (toll free)
Fax Number…………….........	512-475-1313
E-mail Address…...……........	consumer.complaints@banking.state.tx.us
Website Address..…………...	www.banking.state.tx.us

Thank you for choosing American State Bank.

We value you as a customer and appreciate the opportunity to serve you.